What are your payment terms?

  It’s a 30% deposit and the balance before shipment or L/C at sight for new customers.

For long-term partners, we do offer better conditions.

What is the delivery time?

  It ranges from one week to four weeks and depends on the type of products and quantities.

What is the procedure before & after we close the deal? What services are you offering?

It includes but is not limited to the pre-sale service, specifications confirmation, product selections, shipping, and after-sale service, etc.

Can you offer us a discount?

We can have a conversation about specific numbers, but let’s make sure we’re on the same page about this solution being a good fit for your needs.

We do have a discount program for those prospective clients who are willing to help us with Local promotion or are open for local visitors as a demo project.

If you join it, you do not even need to worry about the discount.

Why is your product so cost-effective?

(1) With our mission to help our customers cut down-converting costs, we don’t believe in an overpriced strategy.

(2) We have been striving to do our best to keep prices as low as possible without sacrificing quality, for instance, our critical components are designed, manufactured, and assembled in-house.

Beyond that, We improve the competitiveness on manufacturing costs by actively seeking the best possible component options and manage supply chain logistics. We hope that by giving the best support on price to you, we could help ease your capital pressure and

develop a mutually beneficial business relationship together.

Can you help calculate the costs of this product for me?

Yes, we can do that and it’s for OEM only.

What is the MOQ of your product?

  Normally, we have no MOQ requirement and would accept

any quantity order except special products. You’d better check with us first.

Can you custom the antenna according to the buyer’s request?

  Of course, we can do that. We have done a lot of cases for our customers worldwide.

We have a set of standard operating procedures that work well.

How do you pack the product before delivery?

  Firstly, every product is sealed with a polybag;

Secondly, the product will be put into the inner box with or without the foam.

Thirdly, the outside carton contains several inner boxes.

At last, the wooden or plastic pallet is used to pack a couple of cartons for LCL.

How do you ensure your product quality?

  You deserve the highest quality contract manufacturing and packaging services every single time.

This is why our industry-leading Quality System extends throughout the supply chain—from product receipt

to final delivery—at every one of our facilities.

This ensures quality products and timely delivery you can count on.

Complete traceability comes standard here, along with full ISO-9001 and FDA compliance. You also have access to our innovative in-house labs for verification and testing solutions. We have a proven track record of creating smart, go-to-market solutions—all supported by a robust Quality System.

What is the workflow of your product?

  Assembly => Welding => Impedance Matching => Seal with radome => Packaging=>Warehouse

Could you please specifically describe your warranty terms?

Three years warranty after you receive the goods.

How do you ensure after-sales service?

   You can call us or send an email to us at any time. We will respond to you within 120 minutes.

What shall we do if your product has a problem after I receive it?

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How can you ensure your lead time?

   Firstly, we have a long-term and reliable supply chain. Above 80% of them are from local within 20 miles. We even invest in a hardware factory to make sure everything is under control.

 Secondly, 90% of our workers have more than 5 years’ experience in the industry. They have been well trained for every procedure of our products with high efficiency.

Thirdly, the salary of our workers is 20% higher than the average level of other local competitors.